Contact Admin Resident Services Admin Association Manager: Scarlet Roach | Ext. 112 | sroach@highlandlakeshoa.netAdmin. Assistant/Board Secretary: Chrissy Boulafentis | Ext. 114 | cboulafentis@highlandlakeshoa.netWebsite: Erica Kemper | Ext. 200 | ekemper@highlandlakeshoa.net Resident Services Front Desk: Ext. 113 | rs@highlandlakeshoa.netResident Services Lead: Melissa Martinez | Ext. 111 | mmartinez@highlandlakeshoa.net